Office Information

OFFICE HOURS & APPOINTMENTS
All patients are seen by appointment. Our offices are open from 8:00 am-5:00 pm Monday through Friday. We are closed on major holidays.

To schedule an appointment in our Louisville office call 502-897-6579, or 502-337-6815 for our Bardstown office. Should your orthopaedic problem require immediate attention, call our office for an emergency work-in appointment. If your regular physician is not available, it may be necessary for you to see another physician within the practice. If you are a returning patient calling for an appointment, please inform us of any changes in name, address, telephone number, or insurance coverage.

We recognize the value of your time and do our best to honor your scheduled appointment. Due to emergencies, there are occasions when it may be necessary to reschedule your appointment. Emergencies may also cause unavoidable delay in your appointment. We will make every effort to inform you of this as soon as possible, and ask your consideration in these circumstances.

If you need to cancel or reschedule an appointment please call 502-897-6579 for our Louisville office, and 502-337-6815 for our Bardstown office. We ask that you notify us as far in advance as possible so that your time may be given to another patient in need of care.

NIGHT & WEEKEND EMERGENCY CALL
Our telephone is answered 24 hours a day, seven days a week. If the office is closed, the answering service will forward your message to the physician on call. Please be assured you will receive a response from a physician.

The physicians of Louisville Bone & Joint Specialists, PSC rotate emergency and after- hours call with physicians of another orthopaedic surgery practice.

PRESCRIPTION CALLS
All calls to request a new prescription or a refill must be received during regular office hours (8 am-5 pm Monday-Friday). Please allow at least 24 hours for the refill request.

  • NEW Prescription Requests: If you are a patient at the Louisville office, call 502-897-6579; if you are a patient at the Bardstown office, call 502-337-6815. Be prepared to provide your pharmacy name and phone number.
  • REFILL requests: For both office locations, please have your pharmacy fax the refill request directly to 502-357-1682.

After regular office hours the physician on call will NOT be able to grant medication refills.